Contact
Talk to a person.
Existing patients: use secure messaging in your portal for anything clinical. It is encrypted, it becomes part of your record, and it reaches your care team directly.
Do not use this page for emergencies or clinical questions
Call 911 for a medical emergency, or 988 for a mental health crisis. This page is not monitored around the clock and is not a secure channel for health information.
General & billing
(312) 555-0142
support@pellmoorhealth.com
Monday–Friday, 9am–6pm Central
Privacy requests
privacy@pellmoorhealth.com
Record access, amendment, accounting of disclosures, restriction requests, and complaints.
Security disclosure
security@pellmoorhealth.com
Acknowledged within two business days. Good-faith research will not be met with legal action.
Filing a complaint
You may file a privacy complaint with us at privacy@pellmoorhealth.com, and you may also file directly with the U.S. Department of Health and Human Services Office for Civil Rights at hhs.gov/ocr/privacy/hipaa/complaints. We will not retaliate against you for filing a complaint, and doing so will not affect your care.
Complaints about clinical care may also be directed to the medical licensing board of the state where you received care: the Illinois Department of Financial and Professional Regulation, the Indiana Professional Licensing Agency, the New York State Board for Professional Medical Conduct.